Official or Unofficial Transcripts must be picked up via appointment at the Round Rock Campus. To set up an appointment, please contact the Round Rock Campus Student Services at 512.716.4001 after placing your order.
Please be sure to indicate during your order that you want to pick up your transcript at the Round Rock Campus. If you do not select this during the ordering process, then your transcript cannot be printed anywhere but the San Marcos Campus.
Texas State University has contracted Credentials Inc. to accept and process transcript orders over the Internet. Please visit TranscriptsPlus to enter your order. If you have questions about the process or encounter difficulty in entering your order, there are customer service representatives available through TranscriptsPlus from 7:00am to 8:00pm (CST) on Monday-Thursday and from 7:00am to 6:00pm (CST) on Fridays by calling 847.716.3005. Please follow this link to check fees.
For full details of this process, please visit the Official Transcript Information page from the Registrar’s Website.
Personal Information Updates
Personal Information Updates must be submitted via appointment at the Round Rock Campus. To set up an appointment, please contact the Round Rock Campus Student Services at 512.716.4001.
To protect the integrity of your Academic Record, we require your written authorization and documentation verifying your name, social security number or date of birth. Faxes and emails are not acceptable, and all photocopies of required documents must be notarized.
Please use the Personal Information Update Form to authorize us to change your name, social security number or date of birth on your Academic Record. Any change in name will be reflected on all university documents, class rosters, official transcripts, student records, diplomas, etc.
For full details of this process, please visit the Personal Information Update page from the Registrar’s website.
Address Changes or Updates may be processed in person at the Round Rock Campus Student Services (One Stop Center), Avery, Suite 201.
For full details of this process, please visit the Address Change page from the Registrar’s website.
FERPA is the Federal law, Family Educational Rights and Privacy Act (FERPA) and it protects the privacy of the student education records and guarantees students’ access to their own records. Please follow this link to read more about these rights.
Grant Access to Student Records*
Revoke Access to Student Records*
*Existing forms on file will only be valid until May 29, 2020. Please use our new electronic waiver through the Bobcat Family Portal.
For full details of these processes, please visit the FERPA page from the Registrar’s Website.