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Frequently Asked Questions

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What is the official name of Texas State University’s Round Rock campus?

The official name of Texas State University’s Round Rock campus is Texas State University Round Rock Campus (RRC). It was previously known as the Round Rock Higher Education Center (RRHEC).
 

What is the relationship between Texas State University and Texas State's campus in Round Rock?

Texas State University is one university with a single faculty, a single student body and a single inventory of degree programs. Texas State offers its degree programs on the original campus in San Marcos, Texas, and on a newer, second campus in Round Rock, Texas. Admissions standards, degree completion requirements, criteria for student financial aid and definitions of full-time student status are identical on the two campuses.
 

Can I earn all of the degrees offered by Texas State on either campus?

No. All of the degrees in the Texas State degree inventory are available on the San Marcos campus except for the Nursing (BSN) degree that is offered only in Round Rock. A selected subset of bachelor’s and master's programs and certification programs can be completed in Round Rock. A list of the programs available in Round Rock can be found on the Round Rock Campus website. (rrc.txstate.edu/about/programs.html.)
 

If I complete my degree at the Round Rock Campus, what will my diploma say?

Students who complete their degree requirements at the Round Rock Campus earn a diploma from Texas State University.
 

Can I take all of the coursework required for a Texas State degree at the Round Rock Campus?

For bachelor’s programs offered in Round Rock, all of the upper-level coursework can be completed at the Round Rock Campus. Lower-division coursework can be completed at the nearby Austin Community College Round Rock Campus or at Temple College. For master’s programs offered in Round Rock, all of the coursework can be completed at the RRC.
 

If I enroll in courses at the Round Rock Campus, will I be studying with the same faculty members as in San Marcos?

Most faculty members who teach courses at the Round Rock Campus also teach in San Marcos. Even when faculty members teach only in Round Rock, they are selected on the same basis as faculty members in the same program in San Marcos. The classes offered at the Round Rock Campus are of the same rigor and quality as the classes in San Marcos.
 

Will I need to go to the Texas State’s San Marcos campus for financial aid or similar student services?

Students in the majors offered at the Round Rock Campus can apply, get financial aid information, get advised and take all their courses on this campus.
 

Where is Texas State University’s Round Rock Campus located?

Texas State Round Rock Campus is located on 101-acres on University Boulevard in northeast Round Rock between I-35 and Highway 130, just off SH 1460. The address and current contact information for the Round Rock Campus is:

Texas State University Round Rock Campus 
1555 University Blvd. 
Round Rock, TX 78665-8017 
Phone: 512.716.4001 
Fax: 512.716.4110

 

When are classes typically offered at the Round Rock Campus?

Texas State’s bachelor’s and master’s classes are generally offered after 5:00pm with the majority starting at 6:30pm, giving the student plenty of time to leave work and arrive at the campus. Due to the course schedule, the majority of students enroll in 6-9 hours in a fall or spring semester. Exceptions: The St. David’s School Nursing classes are offered during the day and Education majors (EC-6 ESL) are required to complete a student teaching component, which will be during the day.
 

Can I simultaneously enroll in courses on Texas State’s San Marcos campus and the Round Rock Campus?

Yes. Many students enroll in courses on both campuses each semester. Since Texas State has a single degree inventory, courses taken on either campus apply to Texas State degrees in the same way.
 

If a Texas State program is accredited by a professional association, does the same accreditation apply when the program is offered in Round Rock?

Yes. Since Texas State University has a single faculty, a single student body and a single inventory of degree programs, all of the programs with professional accreditation that are offered in San Marcos also have the same professional accreditation in Round Rock.
 

How many classes do students typically enroll in each semester?

The majority of students enroll in 6-9 hours in a fall or spring semester. The summer schedule varies but several students take 3-6 hours if available. Exception: The St. David’s School of Nursing program is a full-time day program.
 

I am a prospective student and am interested in Texas State’s Round Rock Campus – where should I go for more information?

Review the links under the “Prospective Students” page on our website. We recommend following the “Getting Started” steps, requesting more information about your program of interest, and visiting campus.
 

 

How are student complaints handled at the Texas State Round Rock Campus?

Texas State University Round Rock Campus Student Complaint Process

Texas State seeks to maintain the highest standards of integrity and fairness in its relationships with students. A student who believes that specific actions, practices, or decisions on academic or non-academic matters have been made or carried out in an arbitrary, discriminatory, inequitable, or inconsistent manner, as stated by appropriate UPPS statements, can initiate a complaint. Texas State’s general policy regarding complaints, including student complaints, appears as part of the university’s “Compact with Texans” that can be accessed at txstate.edu/about/compact.html. The specific section regarding student complaints provides this information:

University policy indicates that student complaints should be directed to the specific office(s) involved in the complaint. If the complaint cannot be resolved at that level, then the complainant is instructed to contact the next-higher office in the chain of command. Currently enrolled Texas State students may also address complaints to the Dean of Students Office, where ombudsman services are provided by Mr. Vincent E. Morton, Assistant Dean of Students. The Dean of Students Office provides ombudsman services for Texas State’s primary customers, the students. The function of this service is to assist currently enrolled students in achieving satisfactory resolutions to university related problems. Additionally, the Dean of Students Office makes referrals to appropriate campus departments/offices for various other customer complaints which cannot be resolved within the Dean's Office.

Similarly, at the Round Rock Campus and as noted in the “Compact with Texans,” students should direct complaints to the specific office involved in the complaint. If necessary, the student may also report the complaint to the RRC Associate Director.

 

Upon written receipt of a student complaint directly or via referral from another office, the designated representative of the specific office involved in the complaint will complete the necessary review. The office will assure that the student receives a direct response in writing in a reasonable and timely manner, normally within ten business days.  If the complaint is reported to the Associate Director, the office involved in the complaint will also report the status or resolution to the Associate Director.

 

If a written complaint is submitted to the Associate Director regarding another employee or department, the Associate Director will investigate the situation or refer the student to the San Marcos next level supervisor for resolution.

 

APPEALS PROCEDURES

For RRC concerns, students may appeal the decision to the Assistant Vice President of Academic Affairs of the Round Rock Campus, in writing, no later than five business days after the decision.

The only basis for an appeal is an allegation that the decision maker did not follow university policy or that the procedures followed in providing service to the student did not meet the normal standards of professional conduct expected by a reasonable person. This policy does not permit substantive review of a final decision.

The RRC Asst. VP of Academic Affairs may approve, reject, or modify the decision. The RRC Asst. VP of Academic Affairs will inform the student and the department of his or her decision in writing. The RRC Asst. VP of Academic Affairs decision is final.